Absenteeism Rate
Key Metrics for Understanding Business Performance
Comprehensive Overview of Business Metrics
Key Metrics for Decision Making
Key Metrics for Business Insights
Business Metrics
Summarizing Business Performance Metrics
Performance Metrics
Key Metrics for Data Reporting and Analysis 
Metric Description Formula Inventory Turnover
Rate at which inventory is sold and replaced over a period
...Employee Satisfaction Index = (Total Satisfaction Scores / Total Responses)
Absenteeism Rate Percentage of workdays lost due to employee absence
...
Key Metrics Inventory Turnover
Rate at which inventory is sold and replaced over a period
...Absenteeism Rate Percentage of workdays missed due to employee absence
...
Key Metrics for Understanding Business Performance Promoters - % Detractors Customer Retention
Rate Measures the number of customers a company retains over a given period
...Absenteeism Rate: Indicates the rate at which employees are absent from work
...
Comprehensive Overview of Business Metrics Customer Retention
Rate Measures the percentage of customers a company retains over a specific period
...Absenteeism Rate Measures the rate of employee absences over a specific period
...
Key Metrics for Decision Making Employee Turnover
Rate Market Metrics Metrics that analyze market trends and competition
...Absenteeism Rate: The ratio of employees who are absent from work to the total number of employees
...
Key Metrics for Business Insights operational metrics include: Metric Description Inventory Turnover The
rate at which inventory is sold and replaced over a period
...Absenteeism Rate The percentage of employees who are absent from work during a given time period
...
Business Metrics Order Fulfillment
Rate The percentage of customer orders that are fulfilled on time and in full
...Absenteeism Rate The percentage of workdays lost due to employee absences
...
Summarizing Business Performance Metrics amount of work completed in a given period Total Units Produced / Time Period Utilization
Rate Percentage of available resources being used (Actual Output / Maximum Possible Output) × 100 Defect Rate Percentage of defective
...Measures employee satisfaction levels (Total Satisfaction Score / Total Responses) × 100
Absenteeism Rate Percentage of workdays lost due to employee absence (Total Days Absent / Total Workdays) × 100 Training Effectiveness
...
Performance Metrics The most commonly used types include: Financial Metrics Revenue Growth
Rate Net Profit Margin Return on Investment (ROI) Operational Metrics Cycle Time Capacity Utilization Inventory Turnover
...First Pass Yield (FPY) On-Time Delivery Rate Employee KPIs
Absenteeism Rate Employee Productivity Rate Challenges in Measuring Performance Metrics While performance metrics are invaluable to organizations, measuring them
...
Operational Metrics Net Promoter Score (NPS), Customer Retention
Rate, Customer Satisfaction Score (CSAT) Employee Performance Metrics Metrics that evaluate employee productivity and engagement
...Employee Turnover Rate,
Absenteeism Rate, Employee Satisfaction Index Quality Metrics Measures that assess the quality of products or services
...
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