Churn Rate
Drive Customer Retention
Customer Retention
Data Mining for Improving User Retention
Key Metrics for Predictive Analysis
Engagement
Evaluating Customer Satisfaction Metrics
Improving Customer Retention through Analytics
Key Metrics for Data Reporting and Analysis 
Metric Description Formula Inventory Turnover
Rate at which inventory is sold and replaced over a period
...NPS = % Promoters - % Detractors
Churn Rate Percentage of customers who stop using a product over a given period
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Key Insights from Customer Engagement Metrics 
metrics can include: Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Effort Score (CES)
Churn Rate Customer Lifetime Value (CLV) Engagement Rate Importance of Customer Engagement Metrics Understanding customer engagement metrics is crucial for several
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Drive Customer Retention 
Brand Loyalty: High retention
rates foster brand loyalty, which can lead to positive word-of-mouth marketing
...Churn Rate: The percentage of customers lost during a specified time frame
...
Customer Retention 
High customer retention
rates indicate that customers are satisfied with the company's products or services, while low rates may suggest issues that need to be addressed
...CRR = ((CE - CN) / CS) * 100
Churn Rate The percentage of customers that stop using a company's products or services during a specific period
...
Data Mining for Improving User Retention 
businesses leverage data mining techniques to identify patterns and trends that can help enhance customer loyalty and reduce
churn rates
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Key Metrics for Predictive Analysis 
Conversion
Rate: The percentage of users who take a desired action, which can be improved through targeted predictive marketing
...Churn Rate: The rate at which customers stop doing business with an entity, which predictive models can help reduce
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Engagement 
engagement is important include: Customer Retention: Engaged customers are more likely to remain loyal to a brand, reducing
churn rates
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Evaluating Customer Satisfaction Metrics 
for several reasons: Customer Retention: Satisfied customers are more likely to return, leading to higher retention
rates
...CES = Total Effort Score / Number of Respondents
Churn Rate The percentage of customers who stop using a product or service during a specific timeframe
...
Improving Customer Retention through Analytics 
significantly enhance customer retention efforts by providing insights into customer behavior, preferences, and potential
churn ...High retention
rates are often indicative of customer satisfaction and loyalty, which can lead to increased profitability
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Key Metrics 
Revenue Growth
Rate Net Profit Margin Return on Investment (ROI) Operational Metrics Metrics that evaluate the efficiency of business operations
...Churn Rate: The percentage of customers who stop using a company's products or services during a given time frame
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Nebenberuflich (nebenbei) selbstständig m. guten Ideen
Der Trend bei der Selbständigkeit ist auf gute Ideen zu setzen und dabei vieleich auch noch nebenberuflich zu starten - am besten mit einem guten Konzept ...