Customer Experience Analysis
Big Data Analytics in Supply Chain Management
Business Analytics
Key Trends
Technology
Create Effective Business Models using Data
Optimization
Leveraging Big Data for Operational Efficiency
Knowledge 
Tacit Knowledge: Tacit knowledge is more personal and context-specific, often acquired through
experience and difficult to formalize
...Explicit Knowledge Data Processing Cleaning and organizing data for
analysis ...Customer feedback analysis Topic Modeling Identifying topics within a collection of documents
...
Data Mining Techniques for Financial Services 
In the financial services industry, data mining techniques help organizations manage risks, enhance
customer relationships, and improve operational efficiency
...Common supervised learning techniques include: Regression
Analysis: Used to predict continuous outcomes, such as stock prices or loan amounts
...Improved Customer
Experience: Personalization leads to higher customer satisfaction and loyalty
...
Big Data Analytics in Supply Chain Management 
plays a crucial role in this process by providing insights that can lead to improved efficiency, reduced costs, and enhanced
customer satisfaction
...Enhanced Customer
Experience: Understanding customer preferences and behaviors through data
analysis allows companies to tailor their offerings and improve service delivery
...
Business Analytics 
Analytics refers to the practice of iterative, methodical exploration of an organization’s data, with an emphasis on statistical
analysis ...Descriptive Analytics has a wide range of applications across various sectors, including: Marketing Analytics: Understanding
customer behavior and campaign performance
...prediction Machine Learning Algorithms that improve automatically through
experience ...
Key Trends 
Key Trends in Business Analytics and Statistical
Analysis Business analytics and statistical analysis have become essential components for organizations seeking to make data-driven decisions
...This trend is important for:
Customer experience management Operational efficiency Risk management 8
...
Technology 
Overview of Business Analytics Business analytics involves the use of statistical
analysis, predictive modeling, and data mining to analyze business performance and inform decision-making
...Key benefits include: Improved operational efficiency Enhanced
customer insights Informed strategic planning Competitive advantage 2
...in Business Machine learning (ML) is a subset of artificial intelligence that enables systems to learn and improve from
experience without being explicitly programmed
...
Create Effective Business Models using Data 
It encompasses various components, including: Value Proposition: What unique value does the business offer to its
customers? Customer Segments: Who are the target customers? Revenue Streams: How does the business earn money? Cost Structure: What are the major costs involved in operating
...This
analysis can help identify opportunities for improvement and innovation
...Airbnb Peer-to-peer lodging platform Employs user-generated data to enhance user
experience and trust
...
Optimization 
Importance of Optimization in Business Analytics Business analytics involves the use of statistical
analysis and data mining techniques to analyze business performance and improve decision-making
...Improved
Customer Satisfaction Optimized processes lead to better service delivery, enhancing customer
experience ...
Leveraging Big Data for Operational Efficiency 
Enhanced
Customer Experience Personalization and targeted marketing strategies improve customer satisfaction
...Innovation Data
analysis can reveal new market trends and opportunities for product development
...
Support Business Transformation 
This transformation often involves a comprehensive
analysis of current business operations, identification of areas for improvement, and the application of various analytical techniques, including business analytics and prescriptive analytics
...Identifying key performance indicators (KPIs) Implementing new technologies Redesigning business processes Enhancing
customer experiences Developing a culture of innovation Importance of Business Transformation Business transformation is vital for organizations looking to remain competitive
...
Eine Geschäftsidee ohne Eigenkaptial 
Wenn ohne Eigenkapital eine Geschäftsidee gestartet wird, ist die Planung besonders wichtig. Unter Eigenkapital zum Selbstständig machen versteht man die finanziellen Mittel zur Gründung eines Unternehmens. Wie macht man sich selbstständig ohne den Einsatz von Eigenkapital? Der Schritt in die Selbstständigkeit sollte gut überlegt sein ...