Customer Feedback Collection
Data Metrics
Textual Representation
Performance Metrics in Operations
Behavioral Analytics
Analyzing Text for Insights
Data Analysis Techniques for Strategic Planning
Optimizing Pricing Models with Data Insights
Data Mining for Improving User Retention 
context of user retention, businesses leverage data mining techniques to identify patterns and trends that can help enhance
customer loyalty and reduce churn rates
...Feedback Analysis Analyzing customer feedback through sentiment analysis can provide insights into user satisfaction
...Privacy Concerns: The
collection and analysis of customer data raise privacy issues
...
Data Metrics 
Metric Description Application
Customer Acquisition Cost (CAC) The cost associated with acquiring a new customer
...Data
Collection: Gather data from various sources, such as customer
feedback, sales records, and operational data
...
Textual Representation 
In today's data-driven world, businesses generate and collect vast amounts of textual data from various sources, including
customer feedback, social media, emails, and documents
...Frequency-Inverse Document Frequency (TF-IDF) Measures the importance of a word in a document relative to a
collection of documents
...
Performance Metrics in Operations 
common types of performance metrics include: Efficiency metrics Quality metrics Cost metrics Productivity metrics
Customer satisfaction metrics Key Performance Indicators (KPIs) Key Performance Indicators (KPIs) are specific metrics that are critical to the success of a business
...while service-oriented businesses may prioritize metrics like customer retention rate, service response time, and customer
feedback scores
...Organizations need to define clear objectives, select relevant metrics, establish data
collection processes, and regularly analyze and review the performance data
...
Behavioral Analytics 
Behavioral analytics is a subset of analytics that focuses on understanding the behavior of individuals or groups through the
collection and analysis of data
...It is widely used in various industries, especially in business, to enhance decision-making, improve
customer experiences, and drive strategic initiatives
...Optimized User Experience Helps in refining products and services based on user
feedback and behavior analysis
...
Analyzing Text for Insights 
Businesses utilize these techniques to extract insights that can guide strategic decisions, improve
customer experiences, and enhance operational efficiency
...Topic Modeling: A method for identifying topics in a
collection of documents
...include: Industry Application Description Marketing Customer
Feedback Analysis Analyzing customer reviews and feedback to improve products and services
...
Data Analysis Techniques for Strategic Planning 
Key Components: Data
Collection Data Summarization Data Visualization Common Tools: Excel Tableau Google Analytics 2
...Regression Analysis Applications: Sales Performance Evaluation
Customer Satisfaction Analysis 3
...This technique is increasingly important in strategic planning, especially with the rise of social media and customer
feedback ...
Optimizing Pricing Models with Data Insights 
In the competitive landscape of modern business, optimizing pricing models is crucial for maximizing revenue and ensuring
customer satisfaction
...Customer
Feedback Insights from customer reviews and surveys that inform about perceived value
...Implementing Data-Driven Pricing Strategies Implementing data-driven pricing strategies involves several steps: Data
Collection: Gather relevant data from various sources, including sales, market research, and customer feedback
...
Creating Actionable Insights from Text Data 
Text data, which includes
customer feedback, social media posts, emails, and other forms of unstructured data, can provide valuable information that drives decision-making and strategy
...service Topic Modeling A technique for automatically identifying topics in a
collection of documents
...
Exploring User Behavior Through Analytics 
businesses can gain a deeper understanding of how users engage with their offerings, which can ultimately lead to improved
customer satisfaction and increased revenue
...Hotjar - Provides heatmaps, session recordings, and user
feedback tools
...user behavior analytics, businesses should consider the following best practices: Define clear objectives for data
collection and analysis
...
Notwendiges Eigenkapital für die
Geschäftsiee als Selbstläufer 
Der Start in die eigene Selbständigkeit beginnt mit einer Geschäftsidee u.zw. weit vor der Gründung des Unternehmens. Ein gute Geschäftsidee mit neuartigen Ideen und weiteren positiven Eigenschaften wird zur
"Selbstläufer Geschäftsidee". Hier braucht es dann nicht mehr besonders viel, bis sich ein grosser Erfolg einstellt ...