Customer Satisfaction
Understanding Customer Behavior
Metrics
Engagement
Key Metrics for Data Reporting and Analysis
Indicators
Customer Feedback
Key Metrics for Business Performance Analysis
Predictive Analytics and the Customer Journey 
In the context of the
customer journey, predictive analytics plays a crucial role in understanding customer behavior, enhancing customer experiences, and optimizing marketing strategies
...This personalization enhances customer
satisfaction and drives sales
...
Performance Metrics 
The most common types include: Financial Metrics Operational Metrics
Customer Metrics Employee Metrics 1
...Customer Metrics Customer metrics assess customer
satisfaction and engagement
...
Understanding Customer Behavior 
Understanding
customer behavior is a crucial aspect of business analytics and predictive analytics
...analyzing the preferences, needs, and purchasing patterns of customers to enhance business strategies and improve customer
satisfaction ...
Metrics 
Customer Metrics: Measurements related to customer
satisfaction, retention, and engagement
...
Engagement 
In the context of business analytics, engagement refers to the level of interaction and involvement that
customers or employees have with a company, brand, product, or service
...Understanding engagement is crucial for organizations as it directly impacts customer
satisfaction, loyalty, and ultimately, profitability
...
Key Metrics for Data Reporting and Analysis 
They can be categorized into several types, including: Financial Metrics Operational Metrics
Customer Metrics Employee Metrics 1
...Customer Lifespan Net Promoter Score (NPS) Measure of customer loyalty and
satisfaction ...
Indicators 
They can be categorized into various types, including financial, operational, and
customer-related indicators
...Inventory Turnover, Cycle Time, Operational Efficiency Ratio Customer Indicators Metrics that measure customer
satisfaction and engagement
...
Customer Feedback 
Customer feedback refers to the information provided by customers about their experiences with a company's products or services
...surveys, reviews, and direct communication, and plays a significant role in shaping business strategies and improving customer
satisfaction ...
Key Metrics for Business Performance Analysis 
These metrics provide insights into various aspects of a business, including financial health, operational efficiency,
customer satisfaction, and employee performance
...
Analyzing Customer Feedback Through Data 
Analyzing
customer feedback is a critical aspect of modern business practices, particularly in the realm of business analytics
...By leveraging data analysis techniques, companies can gain valuable insights into customer preferences,
satisfaction levels, and areas for improvement
...
Notwendiges Eigenkapital für die
Geschäftsiee als Selbstläufer 
Der Start in die eigene Selbständigkeit beginnt mit einer Geschäftsidee u.zw. weit vor der Gründung des Unternehmens. Ein gute Geschäftsidee mit neuartigen Ideen und weiteren positiven Eigenschaften wird zur
"Selbstläufer Geschäftsidee". Hier braucht es dann nicht mehr besonders viel, bis sich ein grosser Erfolg einstellt ...