Customer Satisfaction Strategies
Leveraging Data Visualization for Impact
Creating a BI Culture in Organizations
Statistical Analysis for Operational Effectiveness
Business Performance Analysis
Exploring Statistical Analysis
Risk Prediction
Assessment
Business Analysis Framework 
Assess their interests and influence Prioritize stakeholders based on their impact on the project Develop engagement
strategies for each stakeholder 2
...Key performance indicators (KPIs) are often used in this phase, including: Return on Investment (ROI)
Customer Satisfaction Process Efficiency Business Analysis Techniques Various techniques can be employed within the Business Analysis Framework to enhance the effectiveness of the analysis
...
Statistical Methods for Business Research 
Quality Control: Statistical techniques are employed to monitor and improve product quality, ensuring
customer satisfaction ...Used to validate business
strategies or marketing campaigns
...
Big Data Practices 
ability to process and analyze this data effectively is critical for organizations aiming to improve operational efficiency,
customer experience, and strategic planning
...Monitor and Iterate Continuously assess big data
strategies and adjust practices based on performance and outcomes
...outcomes: Netflix: Utilizes big data analytics to personalize content recommendations, improving user engagement and
satisfaction ...
Leveraging Data Visualization for Impact 
Visualizing
customer engagement on a website
...Employed data visualization techniques to optimize inventory management, resulting in reduced costs and improved customer
satisfaction ...Airbnb: Used visual analytics to identify market trends and optimize pricing
strategies, enhancing revenue generation
...
Creating a BI Culture in Organizations 
Improve
customer satisfaction through better insights
...Iterate and Improve: Continuously seek feedback and make adjustments to BI
strategies based on evolving needs
...
Statistical Analysis for Operational Effectiveness 
Marketing Analyzing
customer behavior and preferences to tailor marketing
strategies ...Human Resources Assessing employee performance and
satisfaction through surveys and performance metrics
...
Business Performance Analysis 
Common performance metrics include: Revenue Growth Profit Margin
Customer Satisfaction Employee Performance Market Share Data Collection: Gathering relevant data is crucial for effective BPA
...Action Planning: Developing
strategies and initiatives based on analysis results to improve business performance
...
Exploring Statistical Analysis 
Statistical analysis plays a vital role in various business functions, including: Market Research: Understanding
customer preferences and market trends
...Risk Management: Identifying potential risks and developing mitigation
strategies ...Human Resources: Analyzing employee performance and
satisfaction ...
Risk Prediction 
process enables companies to allocate resources efficiently, enhance decision-making, and improve overall risk management
strategies ...prediction to manage inventory, forecast demand, and assess market trends, helping them optimize their supply chain and improve
customer satisfaction ...
Assessment 
Strategic Planning: Assessment aids in formulating
strategies that align with business goals and market conditions
...Market Assessment Evaluates market conditions, competitive landscape, and
customer preferences
...assessments in business analytics: Surveys and Questionnaires: Collecting data from stakeholders to gauge opinions and
satisfaction levels
...
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