Employee Productivity Ratio
Criteria
Drive Financial Performance
Capacity
Understanding Business Performance Metrics
Evaluating ROI of Business Intelligence
Insight Metrics
Criteria 
Operational Criteria: These pertain to the operational effectiveness of a decision, including efficiency,
productivity, and resource utilization
...Supply Chain Optimization Inventory Turnover
Ratio Frequency at which inventory is sold and replaced over a period
...Employee Performance Assessment Key Performance Indicators (KPIs) Specific metrics used to evaluate employee performance against set goals
...
Drive Financial Performance Current
Ratio A liquidity ratio that measures a company's ability to pay short-term obligations
...Common KPIs include: Customer Acquisition Cost (CAC) Customer Lifetime Value (CLV)
Employee Productivity Sales Growth Rate 4
...
Capacity Effective Capacity: The maximum output that can realistically be achieved, taking into account factors such as maintenance,
employee efficiency, and operational constraints
...Utilization Rate Calculates the
ratio of actual output to effective capacity
...Employee Training: Investing in workforce training to enhance
productivity and efficiency
...
Understanding Business Performance Metrics Revenue Growth Rate Net Profit Margin Return on Investment (ROI) Current
Ratio Operational Metrics Inventory Turnover Order Fulfillment Time
Employee Productivity Cost per Acquisition (CPA)
...Operational Metrics Inventory Turnover Order Fulfillment Time
Employee Productivity Cost per Acquisition (CPA) Customer Metrics Customer Satisfaction Score (CSAT) Net Promoter Score (NPS)
...
Evaluating ROI of Business Intelligence In the context of Business Intelligence, ROI can be defined as the
ratio of net profit generated from BI initiatives to the total costs associated with the implementation and operation of BI systems
...such as software, hardware, and training) against the benefits gained (such as increased sales, reduced costs, and improved
productivity)
...Intangible Benefits: Many benefits of BI, such as improved decision-making and increased
employee satisfaction, are difficult to quantify
...
Insight Metrics Operational Metrics Efficiency
Ratio Average Resolution Time
Employee Productivity Rate Market Metrics Market Share Customer Acquisition Cost (CAC) Brand Awareness Metrics Importance
...
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