Employee Satisfaction Index
Key Metrics
Key Metrics for Understanding Business Performance
Performance
Metrics
Engagement
Key Indicators
Comprehensive Analysis of Operational Metrics
Key Metrics for Data Reporting and Analysis 
can be categorized into several types, including: Financial Metrics Operational Metrics Customer Metrics
Employee Metrics 1
...Customer Lifespan Net Promoter Score (NPS) Measure of customer loyalty and
satisfaction ...Number of Employees Leaving / Average Number of Employees) × 100 Employee Satisfaction
Index Measure of employee satisfaction and engagement
...
Summarizing Business Performance Metrics 
metrics provide insights into various aspects of a business, including financial health, operational efficiency, customer
satisfaction, and market performance
...The primary categories include: Financial Metrics Operational Metrics Customer Metrics
Employee Metrics Marketing Metrics 1
...organization (Number of Departures / Average Number of Employees) × 100 Employee Satisfaction
Index Measures employee satisfaction levels (Total Satisfaction Score / Total Responses) × 100 Absenteeism Rate Percentage
...
Key Metrics 
several types based on their focus and application: Financial Metrics Operational Metrics Customer Metrics
Employee Metrics Marketing Metrics Financial Metrics Financial metrics assess the financial health and performance of an organization
...Customer Metrics Customer metrics provide insights into customer behavior,
satisfaction, and retention
...Employee Satisfaction
Index Measure of employee satisfaction and engagement levels
...
Key Metrics for Understanding Business Performance 
article outlines the various metrics used to assess business performance, categorized into financial, operational, customer, and
employee metrics
...Customer Metrics Customer metrics are vital for understanding customer behavior and
satisfaction ...Employee Engagement
Index: Assesses the level of employee engagement and commitment to the organization
...
Performance 
understanding how well a business is doing in various aspects, including financial outcomes, operational processes, and customer
satisfaction ...areas of performance evaluation include: Financial Performance Operational Performance Customer Performance
Employee Performance 2
...Employee Turnover Rate, Employee Satisfaction
Index 4
...
Metrics 
Customer Metrics: Measurements related to customer
satisfaction, retention, and engagement
...Employee Metrics: Indicators that evaluate employee performance, satisfaction, and turnover rates
...Common employee metrics include: Employee Satisfaction
Index: Measures overall employee satisfaction within the organization
...
Engagement 
business analytics and business intelligence, engagement refers to the level of interaction and involvement that customers,
employees, or stakeholders have with a company or its products and services
...Understanding engagement is crucial for organizations aiming to enhance customer
satisfaction, improve employee productivity, and drive overall business performance
...Employee Engagement
Index: A composite score derived from various employee feedback metrics
...
Key Indicators 
broadly classified into several categories: Financial Indicators Operational Indicators Customer Indicators
Employee Indicators Market Indicators 1
...Customer Indicators Customer indicators provide insights into customer
satisfaction and behavior, which are vital for retaining customers and driving sales
...Employee Satisfaction
Index - Gauges employee satisfaction and engagement levels
...
Comprehensive Analysis of Operational Metrics 
Profit Margin Return on Investment (ROI) Customer Metrics Customer
Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Retention Rate Operational Efficiency Metrics Cycle Time
...Cycle Time Throughput Overall Equipment Effectiveness (OEE)
Employee Metrics Employee Turnover Rate Employee Satisfaction
Index Training Hours per Employee Importance of Operational Metrics Operational
...
Performance Metrics (K) 
Performance metrics are quantifiable measures used to evaluate the success of an organization,
employee, project, or process in meeting objectives for performance
...Utilization Cycle Time Inventory Turnover Customer Metrics Customer
Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Retention Rate Customer Lifetime Value (CLV) Employee Metrics
...
Nebenberuflich selbstständig 
Nebenberuflich selbständig ist, wer sich neben seinem Hauptjob im Anstellungsverhältnis eine selbständige Nebentigkeit begründet.