Employee Surveys
Visualizing Success Metrics for Organizations
Reviews
Implementing Continuous Improvement through Data
Text Analytics
Data Analysis for Crisis Management
Visualizing Success Metrics for Organizations 
Customer Satisfaction Score (CSAT) Assesses customer satisfaction through
surveys and feedback
...Employee Turnover Rate Tracks the percentage of employees who leave the organization over a certain period
...
Reviews Performance Reviews: Evaluations focusing on the effectiveness and efficiency of organizational processes and
employee performance
...Method Description Advantages Disadvantages
Surveys Structured questionnaires sent to customers or employees
...
Implementing Continuous Improvement through Data Employee Involvement: Engaging employees at all levels in the improvement process
...Performance reviews, customer satisfaction
surveys ...
Text Analytics (K)
Human Resources Evaluating
employee feedback and
surveys to enhance workplace culture
...
Data Analysis for Crisis Management Customer feedback,
employee surveys, social media sentiment Historical Data Data from past events that can help predict future crises
...
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