Feedback Analysis
Client Retention
Essential Concepts in Data Analysis Techniques
Assessments
Insights Analysis
Data Mining Methods in Business
Supporting Continuous Improvement with Data
Reporting Customer Insights
Understanding User Needs in BI 
Business Intelligence (BI) is an essential component for organizations aiming to make informed decisions based on data
analysis ...Feedback Mechanisms: Implement feedback mechanisms to continuously gather input from users after the deployment of BI solutions
...
Client Retention 
Valuable
Feedback: Long-term clients can provide valuable insights and feedback that can help businesses improve their products and services
...Churn
Analysis Churn analysis involves identifying the reasons clients leave
...
Essential Concepts in Data Analysis Techniques 
Data
analysis is a crucial aspect of business analytics, enabling organizations to make informed decisions based on data-driven insights
...Examples include customer
feedback and survey responses
...
Assessments 
Ensures reliable
analysis and decision-making
...Feedback Mechanisms: Collecting input from stakeholders to evaluate performance
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Insights Analysis 
Insights
analysis is a critical component of business analytics that focuses on interpreting data to derive actionable insights
...Components of Insights Analysis Data Collection: Gathering data from various sources, including internal databases, customer
feedback, and market research
...
Data Mining Methods in Business 
In the context of business, data mining involves various methods and techniques that facilitate the
analysis of data to identify patterns, trends, and relationships
...Applications of Text Mining Sentiment analysis Customer
feedback analysis Document classification Advantages Extracts insights from large volumes of text Enhances decision-making based on customer opinions Challenges Complexity of natural language Requires domain-specific
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Supporting Continuous Improvement with Data 
Sales reports, customer
feedback Diagnostic Data Data that explains why something happened
...Root cause
analysis, variance reports Predictive Data Data that forecasts future outcomes based on historical trends
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Reporting Customer Insights 
There are various methods businesses can use to gather customer insights: Surveys and Questionnaires: Collecting direct
feedback from customers
...Sales Data
Analysis: Reviewing transaction data to identify trends and patterns
...
Data-Driven Decision Making 
Data-Driven Decision Making (DDDM) is a process of making decisions based on data
analysis and interpretation
...include: Data Collection: Gathering relevant data from various sources such as surveys, sales reports, and customer
feedback ...
Stakeholder Engagement 
Stakeholder engagement is a critical component of business strategy that involves the systematic identification,
analysis, and management of individuals or groups that can affect or are affected by a company's operations
...Innovation and Improvement: Stakeholder
feedback can lead to innovative ideas and improvements in products or services
...
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