Net Promoter Score
Analyze Performance Metrics
Key Performance
Measuring Success with Descriptive Analytics
Benchmarking Analysis
Constructs
Customer Strategy
Business Outcomes
Improving Client Engagement with Data Insights 
High
Net Promoter Score (NPS) Measures client loyalty and likelihood to recommend the business
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Reporting on Key Metrics for Businesses Net Promoter Score (NPS), Customer Lifetime Value (CLV), Churn Rate Employee Metrics Metrics that assess employee performance and satisfaction
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Analyze Performance Metrics
Key Performance ROMI) Website traffic Lead conversion rate Financial KPIs:
Net profit margin Operating cash flow Return on assets (ROA) Customer Service KPIs: Average resolution time
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Measuring Success with Descriptive Analytics Net Promoter Score (NPS) Measures customer loyalty and satisfaction
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Benchmarking Analysis Metric Description Purpose
Net Promoter Score (NPS) A measure of customer loyalty and satisfaction
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Constructs Examples include sales figures, employee turnover rates, and customer feedback
scores
...Survey scores,
Net Promoter Score (NPS), customer retention rates
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Customer Strategy feedback mechanisms to understand customer satisfaction and areas for improvement, including: Surveys Focus groups
Net Promoter Score (NPS) Online reviews and ratings 6
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Business Outcomes Customer retention rates,
Net Promoter Score (NPS), customer lifetime value (CLV)
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Business Impact Financial
Net Promoter Score (NPS) Assesses customer loyalty and satisfaction
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Nebenberuflich selbstständig 
Nebenberuflich selbständig ist, wer sich neben seinem Hauptjob im Anstellungsverhältnis eine selbständige Nebentigkeit begründet.
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