Promoters
Key Metrics for Understanding Business Performance
Key Metrics for Data Reporting and Analysis
Evaluating Customer Satisfaction Metrics
Summarizing Business Performance Metrics
Analyze Employee Engagement
Data Analysis Metrics
Client Satisfaction
Concert Tours (K)
Additionally, sustainability is becoming a priority, with many artists and
promoters seeking eco-friendly practices for tours
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Music Business (K)
This sector includes: Concerts and festivals Booking agents
Promoters 4
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Key Metrics for Understanding Business Performance Promoters - % Detractors Customer Retention Rate Measures the number of customers a company retains over a given period
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Key Metrics for Data Reporting and Analysis NPS = %
Promoters - % Detractors Churn Rate Percentage of customers who stop using a product over a given period
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Evaluating Customer Satisfaction Metrics NPS = %
Promoters - % Detractors Customer Satisfaction Score (CSAT) Measures customer satisfaction with a specific interaction or experience
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Summarizing Business Performance Metrics Net Promoter Score (NPS) Measures customer loyalty and likelihood to recommend Percentage of
Promoters - Percentage of Detractors Customer Retention Rate Percentage of customers retained over a period ((Customers at End of Period - New Customers)
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Analyze Employee Engagement Responses are categorized as follows:
Promoters (score 9-10): Highly engaged employees who are likely to advocate for the organization
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Data Analysis Metrics NPS = %
Promoters - % Detractors Return on Investment (ROI) A measure of the profitability of an investment
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Client Satisfaction Identifies
promoters, passives, and detractors
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Customer Satisfaction Metrics NPS = %
Promoters - % Detractors Customer Satisfaction Score (CSAT) Measures customer satisfaction with a specific interaction or overall experience
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bodystreet
Bodystreet ist ein junges, innovatives Fitnesskonzept, dass sich auf eine ganz bestimmte Zielgruppe konzentriert: Menschen jeden Alters, die hoch daran interessiert sind, sich fit zu halten – aber keine Zeit fürs normale Fitnessstudio haben.
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