Recommend
Delivery
Leveraging Data for Decision Making
Utilize Analytics for Operational Improvement
Interaction Measurement
Identifying Growth Opportunities with Data
Customer Value Metrics
Satisfaction Trends
Delivery 
Prescriptive analytics takes business analytics a step further by not only analyzing data but also providing actionable
recommendations
...
Leveraging Data for Decision Making 
Amazon Amazon utilizes customer data extensively to personalize shopping experiences and
recommend products
...
Utilize Analytics for Operational Improvement 
Prescriptive Analytics: This type
recommends actions to achieve desired outcomes based on predictive models and optimization techniques
...
Interaction Measurement 
Score (NPS) NPS is a metric used to measure customer loyalty and satisfaction based on the likelihood of customers to
recommend a business to others
...
Identifying Growth Opportunities with Data 
Prescriptive Analytics: This advanced technique
recommends actions based on the analysis of data
...
Customer Value Metrics 
Promoter Score, or NPS, is a metric that measures customer loyalty and satisfaction by asking customers how likely they are to
recommend the company to others
...
Satisfaction Trends 
Net Promoter Score (NPS) Measuring customer loyalty and satisfaction by asking customers how likely they are to
recommend the company to others
...
Data Mining for Customer Retention 
Brand Advocacy: Satisfied customers are more likely to
recommend a brand to others, enhancing its reputation
...
Customer Relationships 
Word-of-Mouth Marketing Satisfied customers are more likely to
recommend a business to others, leading to new customers through word-of-mouth
...
Customer Interaction Metrics 
Metric Description Net Promoter Score (NPS) A metric that measures the likelihood of customers to
recommend a business to others
...
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