Customer Engagement Score
Data Metrics
Performance
Client Relationships
Performance
Measuring Success with Descriptive Analytics
Benchmarking Analysis
Reporting on Key Metrics for Businesses
Visualizing Operational Metrics 
Financial performance analysis
Customer Satisfaction
Score (CSAT) A measure of customer satisfaction with a product or service
...Incorporate Interactivity: Interactive elements can enhance user
engagement and exploration of data
...
Data Metrics Customer Metrics: Metrics that provide insights into customer behavior and satisfaction
...Net profit divided by total investment Net Promoter
Score (NPS) A metric that gauges customer loyalty and satisfaction
...Customer metrics help in analyzing customer
engagement and satisfaction
...
Performance Order Fulfillment Time
Customer KPIs Indicators of customer satisfaction and
engagement ...Customer Satisfaction
Score (CSAT) Employee KPIs Metrics that reflect employee performance and engagement
...
Client Relationships Client relationships refer to the ongoing interactions and
engagements between a business and its clients
...These relationships are crucial for maintaining
customer loyalty, enhancing client satisfaction, and driving business growth
...metrics: Metric Description Net Promoter
Score (NPS) A measure of client satisfaction and loyalty based on their likelihood to recommend the business
...
Performance Financial Net Profit Margin, Return on Investment (ROI)
Customer Customer Satisfaction
Score, Net Promoter Score (NPS) Operational Order Fulfillment Time, Production Efficiency
...Focus on Employee Performance: Increasing emphasis on measuring and improving employee
engagement and productivity
...
Measuring Success with Descriptive Analytics Enhancing
Customer Understanding: Analyzes customer behavior and preferences to improve service offerings
...Net Promoter
Score (NPS) Measures customer loyalty and satisfaction
...Marketing In marketing, descriptive analytics helps in understanding campaign performance, customer demographics, and
engagement metrics
...
Benchmarking Analysis This analysis can be applied across various domains, including operational efficiency,
customer satisfaction, and financial performance
...Employee
Engagement: Involving employees in the benchmarking process can increase their commitment to improvement initiatives
...Metric Description Purpose Net Promoter
Score (NPS) A measure of customer loyalty and satisfaction
...
Reporting on Key Metrics for Businesses Production Efficiency, Cycle Time, Inventory Turnover
Customer Metrics Metrics that gauge customer satisfaction and
engagement ...Net Promoter
Score (NPS), Customer Lifetime Value (CLV), Churn Rate Employee Metrics Metrics that assess employee performance and satisfaction
...
Analyzing Business Performance Customer KPIs: Metrics that evaluate customer satisfaction and
engagement, such as Net Promoter
Score (NPS), customer retention rate, and average response time
...
Results Customer Results Insights into customer satisfaction, retention rates, and
engagement levels
...Financial Customer Satisfaction
Score (CSAT) Measures customer satisfaction with a product or service
...
Eine Geschäftsidee ohne Eigenkaptial 
Wenn ohne Eigenkapital eine Geschäftsidee gestartet wird, ist die Planung besonders wichtig. Unter Eigenkapital zum Selbstständig machen versteht man die finanziellen Mittel zur Gründung eines Unternehmens. Wie macht man sich selbstständig ohne den Einsatz von Eigenkapital? Der Schritt in die Selbstständigkeit sollte gut überlegt sein ...
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