Customer Goals
Managing Business Performance
Business Strategy
Measuring Key Business Performance
Data-Driven Strategic Planning
Improve Business Performance Metrics
Performance Analysis
Key Performance Metrics Analysis
Reporting Business Metrics 
Effective reporting helps businesses make informed decisions, identify trends, and measure success against predefined
goals ...Production Costs, Cycle Time, Inventory Turnover
Customer Metrics Metrics that measure customer satisfaction and engagement
...
Managing Business Performance Components of Business Performance Management Performance Measurement: Establishing KPIs that align with organizational
goals ...Data Collection: Gathering relevant data from various sources, including financial reports,
customer feedback, and operational metrics
...
Business Strategy Business strategy refers to the plan and actions taken by an organization to achieve specific
goals and objectives
...Market Analysis: Understanding the market landscape, including
customer needs, industry trends, and competitor strategies
...
Measuring Key Business Performance 1 Types of KPIs Quantitative KPIs: These are measurable and can be expressed in numbers, such as sales revenue or
customer acquisition cost
...This system should align with the company’s strategic
goals and provide actionable insights
...
Data-Driven Strategic Planning Customer-Centric Approach: Focus on understanding customer needs and behaviors through data
...process of data-driven strategic planning typically involves the following steps: Define Objectives: Clearly outline the
goals and objectives of the strategic plan
...
Improve Business Performance Metrics Performance Monitoring: Regular tracking of metrics allows businesses to monitor their progress toward
goals ...Order Fulfillment Time, Inventory Turnover, Production Efficiency
Customer Metrics Measures that assess customer satisfaction and engagement
...
Performance Analysis process involves collecting and analyzing data to determine how well an organization is performing against its objectives and
goals ...down into several key components: Data Collection: Gathering relevant data from various sources such as sales reports,
customer feedback, and operational metrics
...
Key Performance Metrics Analysis By utilizing descriptive analytics, businesses can gain insights into their operational efficiency,
customer satisfaction, and financial health
...of Key Performance Metrics Performance Measurement: KPIs allow businesses to measure their performance against their
goals ...
Data Metrics Performance Tracking: Organizations can monitor their performance against set
goals and objectives, allowing for timely adjustments
...Metric Description Application
Customer Acquisition Cost (CAC) The cost associated with acquiring a new customer
...
Business Strategies Business strategies are comprehensive plans formulated by organizations to achieve specific
goals and objectives
...Differentiation Involves offering unique products or services that provide value to
customers
...
Eine Geschäftsidee ohne Eigenkaptial 
Wenn ohne Eigenkapital eine Geschäftsidee gestartet wird, ist die Planung besonders wichtig. Unter Eigenkapital zum Selbstständig machen versteht man die finanziellen Mittel zur Gründung eines Unternehmens. Wie macht man sich selbstständig ohne den Einsatz von Eigenkapital? Der Schritt in die Selbstständigkeit sollte gut überlegt sein ...
Deutsch
Österreich
Italiano
English
Français
Español
Nederlands
Português
Polski
