Customer Insights Framework
Business Perspectives
Big Data Analysis for Competitive Advantage
Metrics for Evaluating BI Success
Analytical Frameworks
Market Analysis
Text Mining Frameworks
Analyzing Competitive Landscapes
Business Perspectives 
It enables companies to gain
insights, make data-driven decisions, and optimize their operations
...By analyzing data from various sources, companies can gain a comprehensive understanding of their
customers, markets, and internal operations
...Performance metrics provide a
framework for measuring progress towards organizational goals and objectives, enabling companies to track their performance and make adjustments as needed
...
Big Data Analysis for Competitive Advantage 
Analysis refers to the process of examining large and complex data sets to uncover hidden patterns, correlations, and other
insights that can drive business decisions
...The ability to analyze vast amounts of data allows organizations to: Understand
customer behavior and preferences
...big data tools and their primary functions: Tool Function Hadoop A
framework for distributed storage and processing of large data sets using clusters of computers
...
Metrics for Evaluating BI Success 
Customer KPIs: Metrics that focus on customer satisfaction and engagement, such as Net Promoter Score (NPS) and customer retention rates
...Poor data quality can lead to erroneous
insights and misguided decisions
...From KPIs to data quality metrics and user engagement, organizations must adopt a comprehensive
framework for evaluation
...
Analytical Frameworks 
Analytical
frameworks are structured approaches used by organizations to analyze data, make informed decisions, and drive business strategies
...They provide a systematic way to interpret data and derive
insights that can enhance operational efficiency, improve
customer satisfaction, and increase profitability
...
Market Analysis 
It encompasses various methodologies and tools used to understand market trends,
customer preferences, competitive landscape, and potential opportunities for growth
...Overview Market analysis helps organizations make informed decisions by providing
insights into market dynamics
...It provides a
framework for understanding internal and external factors affecting the market
...
Text Mining Frameworks 
Text mining
frameworks are essential tools in the field of business analytics, particularly in the realm of text analytics
...frameworks facilitate the extraction of meaningful information from unstructured text data, enabling organizations to derive
insights, enhance decision-making processes, and improve overall operational efficiency
...Mining in Business In the current digital age, businesses generate vast amounts of text data from various sources such as
customer feedback, social media, emails, and reports
...
Analyzing Competitive Landscapes 
By leveraging various business analytics techniques, companies can gain
insights that inform decision-making and strategic planning
...Product/Service Comparison Comparing features, pricing, and
customer satisfaction of similar offerings
...There are various methods and tools used to analyze competitive landscapes, including: Porter’s Five Forces Model: A
framework for analyzing the competitive forces within an industry
...
Big Data Insights Overview 
it to identify new opportunities, leading to smarter business moves, more efficient operations, higher profits, and happier
customers
...Marketing Improved targeting and personalization of marketing campaigns through customer
insights ...Some of the most popular include: Hadoop: An open-source
framework that allows for the distributed processing of large data sets across clusters of computers
...
Data Mining and Business Intelligence Integration 
critical components of modern business analytics that enable organizations to make informed decisions based on data-driven
insights ...Together, they provide a comprehensive
framework for transforming raw data into actionable insights
...Improved
Customer Insights: Data mining techniques can uncover customer behavior patterns, which can then be analyzed through BI to enhance customer experience
...
Big Data Analytics for Product Development 
Analytics refers to the process of examining large and varied data sets to uncover hidden patterns, correlations, and other
insights ...In the context of product development, it plays a crucial role in guiding decisions, optimizing processes, and enhancing
customer satisfaction
...conducting Big Data Analytics, each suited for different aspects of product development: Apache Hadoop: An open-source
framework that allows for distributed storage and processing of large data sets
...
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