Customer Satisfaction Analysis
Operations
Performance Improvement
Efficiency
Maximizing Operational Performance
Support Product Strategy Development
Utilizing Data for Strategic Planning
Business Performance
Use Cases 
the application of business analytics and big data has transformed decision-making processes, operational efficiency, and
customer engagement
...Techniques include: Credit scoring models Portfolio risk assessment Market trend
analysis 2
...and reduce churn rates by: Identifying at-risk customers Implementing retention strategies Enhancing customer
satisfaction 5
...
Data Mining for Understanding Purchase Behavior 
applications is in understanding purchase behavior, which can help organizations tailor their marketing strategies, improve
customer satisfaction, and ultimately drive sales
...This article explores the methodologies, techniques, and implications of data mining in the context of purchase behavior
analysis ...
Operations 
subset of operations in business analytics, involves the process of converting unstructured text data into structured data for
analysis ...particularly important as a significant portion of data generated today is in text form, such as emails, social media posts, and
customer feedback
...most notable include: Customer Relationship Management (CRM): Utilizing analytics to enhance customer interactions and
satisfaction ...
Performance Improvement 
Performance improvement refers to the systematic approach to enhancing organizational performance through the
analysis and optimization of processes, systems, and strategies
...Enhanced
Customer Satisfaction: Improving service delivery can boost customer loyalty and satisfaction
...
Efficiency 
It is a critical aspect of business analytics and data
analysis, as organizations strive to optimize their operations and improve their overall performance
...Enhanced
Customer Satisfaction: Streamlined operations can lead to faster service delivery, improving customer experience and loyalty
...
Maximizing Operational Performance 
Common KPIs include: Cost per unit Inventory turnover Order fulfillment time Employee productivity
Customer satisfaction scores 1
...Role of Business Analytics Business analytics involves the use of data
analysis and statistical methods to inform decision-making
...
Support Product Strategy Development 
By leveraging prescriptive analytics, organizations can optimize their product strategies, align them with
customer needs, and ultimately drive profitability
...It encompasses various elements including market research, competitive
analysis, and customer feedback
...Poor product performance Gathered customer feedback to inform product enhancements Improved customer
satisfaction ratings by 25% Company C High operational costs Implemented optimized supply chain strategies through data analysis
...
Utilizing Data for Strategic Planning 
Enhance
customer satisfaction through targeted strategies
...Data
Analysis Analyze the collected data to identify trends, patterns, and insights that inform decision-making
...
Business Performance 
Business performance refers to the
analysis and assessment of a company's operations and outcomes in relation to its strategic goals and objectives
...Customer Performance: Measures customer
satisfaction, retention rates, and market share
...
Criteria 
This article explores various types of criteria used in data
analysis, their importance, and how they can be effectively applied in business settings
...Product Launch Analysis
Customer Satisfaction Score Measure of customer satisfaction based on feedback and surveys post-launch
...
Eine Geschäftsidee ohne Eigenkaptial 
Wenn ohne Eigenkapital eine Geschäftsidee gestartet wird, ist die Planung besonders wichtig. Unter Eigenkapital zum Selbstständig machen versteht man die finanziellen Mittel zur Gründung eines Unternehmens. Wie macht man sich selbstständig ohne den Einsatz von Eigenkapital? Der Schritt in die Selbstständigkeit sollte gut überlegt sein ...