Customer Satisfaction Analysis
Data Interpretation
Market Trends
Comprehensive Overview of Metrics
Discovery
Business Value
Statistical Investigations
Performance Improvement
Continuous Improvement 
Customer Focus: Ensuring that improvements align with customer needs and
satisfaction ...Prescriptive analytics is a subset of business analytics that focuses on providing recommendations for actions based on data
analysis ...
Data-Driven Marketing 
Data-Driven Marketing refers to the process of using data
analysis to inform and optimize marketing strategies and tactics
...By leveraging data, businesses can make informed decisions that enhance
customer engagement, improve marketing ROI, and drive overall business growth
...Surveys and Feedback: Direct feedback from customers can provide valuable insights into preferences and
satisfaction ...
Data Interpretation 
It involves the systematic
analysis of data to derive meaningful insights, make informed decisions, and drive business strategy
...This process is fundamental in various business applications, including market research,
customer feedback analysis, and operational efficiency assessments
...Customer Insights: Understanding customer behavior and preferences through data interpretation enhances customer
satisfaction and loyalty
...
Market Trends 
Upward Trends: Indicate growth in a market or sector, characterized by increasing sales, rising prices, or expanding
customer bases
...Sentiment
Analysis: Utilizing text analytics to gauge consumer sentiment from social media and reviews
...By understanding and analyzing these trends, businesses can make informed decisions that drive growth and enhance customer
satisfaction ...
Comprehensive Overview of Metrics 
Customer Metrics: Measures that evaluate customer
satisfaction and engagement, including Net Promoter Score (NPS) and Customer Lifetime Value (CLV)
...How to Choose the Right Metrics Selecting the appropriate metrics is crucial for effective business
analysis ...
Discovery 
analytics and business intelligence, where organizations leverage data to enhance performance, optimize operations, and improve
customer satisfaction ...This step is essential for reliable
analysis ...
Business Value 
It encompasses various dimensions, including financial performance, market position, brand equity, and
customer satisfaction ...Share Price, Total Shares Outstanding Comparable Company
Analysis Valuation based on the valuation multiples of similar companies in the industry
...
Statistical Investigations 
methods to uncover patterns, trends, and relationships within data, enabling organizations to optimize operations, enhance
customer experiences, and drive profitability
...Data
Analysis: Applying statistical techniques to analyze the collected data, which may include measures of central tendency, variability, and correlation
...Human Resources: Evaluating employee performance and
satisfaction through surveys and assessments
...
Performance Improvement 
Enhanced Quality: Improving the quality of products and services to meet
customer expectations
...Employee Engagement: Involving employees in the performance improvement process can lead to higher morale and job
satisfaction ...improvement process typically involves several key steps: Assessment: Evaluating current performance levels through data
analysis and feedback
...
Analyzing Key Metrics for Decision Making 
One of the most effective ways to enhance decision making is through the
analysis of key metrics
...Order Fulfillment Time
Customer Metrics Measures that reflect customer
satisfaction and engagement
...
Mit guten Ideen nebenberuflich selbstständig machen
Der Trend bei der Selbständigkeit ist auf gute Ideen zu setzen und dabei vieleich auch noch nebenberuflich zu starten - am besten mit einem guten Konzept ...