Customer Satisfaction Score
Managing Business Performance
Comparing Performance Across Business Units
Visualizing Performance Metrics
Optimize Employee Engagement
Management Reporting
Key Performance
User Engagement
Understanding Business Growth Through Data 
Customer Insights: Analyzing customer data helps businesses understand preferences and behaviors
...Net Promoter
Score (NPS) Measures customer loyalty and
satisfaction ...
Managing Business Performance Data Collection: Gathering relevant data from various sources, including financial reports,
customer feedback, and operational metrics
...Customer Customer
Satisfaction Score Assesses how products or services meet customer expectations
...
Comparing Performance Across Business Units Customer Satisfaction Assesses how products or services meet customer expectations
...Net Promoter
Score (NPS)
...
Visualizing Performance Metrics Average Order Fulfillment Time
Customer Metrics Metrics that evaluate customer
satisfaction and engagement
...Net Promoter
Score (NPS) Employee Metrics Metrics that measure employee performance and satisfaction
...
Optimize Employee Engagement employee engagement is crucial for organizational success, leading to increased productivity, lower turnover rates, and enhanced
customer satisfaction ...Net Promoter
Score (NPS): Gauging employee willingness to recommend the company as a place to work
...
Management Reporting Sales Reports Reports that analyze sales performance, including sales volume, revenue, and
customer acquisition
...Customer
Satisfaction Score: Assesses customer satisfaction levels through surveys and feedback
...
Key Performance Customer satisfaction ratings Leading KPIs Indicators that predict future performance
...Customer Service KPIs: Average resolution time Customer retention rate Net promoter
score (NPS) Operational KPIs: Inventory turnover ratio Production efficiency Employee productivity rate
...
User Engagement User engagement refers to the emotional and behavioral connection that a
customer has with a brand, product, or service
...Net Promoter
Score (NPS) A measure of customer loyalty and
satisfaction based on their likelihood to recommend
...
Criteria Product Launch Analysis
Customer Satisfaction Score Measure of customer satisfaction based on feedback and surveys post-launch
...
Evaluation Customer Net Promoter
Score (NPS) Assesses customer loyalty and
satisfaction based on their likelihood to recommend the company
...
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sowie das Portal für Franchise in Österereich ...
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