Customer Sentiment
Advanced Data Techniques
Research
Data Sources
Data Mining Techniques for Predictions
Linguistic Features
Trends in Financial Analysis
Statistical Analysis for Digital Marketing Strategies
Output 
Type of Output Description Example
Sentiment Analysis Determines the sentiment expressed in text (positive, negative, neutral)
...Customer feedback analysis
...
Implementation 
Company Objective Outcome Company A Improve
customer sentiment analysis through social media data
...
Advanced Data Techniques 
Applications include:
Sentiment Analysis: Determining the sentiment behind a piece of text, such as positive, negative, or neutral
...Some common applications include:
Customer Segmentation: Using clustering techniques to group customers based on purchasing behavior
...
Research 
Application Area Description Examples
Customer Segmentation Grouping customers based on purchasing behavior and preferences
...Social Media Monitoring: Analyzing social media interactions to gauge public
sentiment ...
Data Sources 
Some of the most prevalent data sources include:
Customer Relationship Management (CRM) Systems: Stores customer interactions, sales data, and service records
...Social Media Platforms: Data from social networks can be analyzed for
sentiment, trends, and customer feedback
...
Data Mining Techniques for Predictions 
Credit scoring,
customer segmentation Random Forest An ensemble method that uses multiple decision trees to improve classification accuracy
...Email filtering,
sentiment analysis Regression Techniques Regression analysis is another fundamental technique used in predictive analytics
...
Linguistic Features 
analytics, linguistic features play a crucial role in various applications, including:
Sentiment Analysis: Understanding
customer opinions and emotions expressed in text data, such as reviews and social media posts
...
Trends in Financial Analysis 
Sentiment Analysis: AI tools analyze market sentiment from social media and news sources to inform investment decisions
...Customer Insights: Incorporating customer satisfaction and engagement metrics into financial analysis
...
Statistical Analysis for Digital Marketing Strategies 
Segmenting
customers for targeted marketing campaigns
...Social Media Analytics Analyzing engagement metrics and
sentiment analysis can provide insights into brand perception and customer satisfaction
...
Practical Data Analysis Techniques 
This technique is particularly useful in understanding
customer feedback, social media interactions, and other unstructured data sources
...Sentiment Analysis: The use of algorithms to determine the sentiment or emotional tone behind a series of words
...
Mc Shape Spaichingen 
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MC Shape Spaichingen Eröffnung: 01.10.2019
Balgheimer Straße 40
78549 Spaichingen
Telefon: 0178 6649953
E-Mail: spaichingen@mcshape.com
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-Geringfügig Beschäftigte/r (Minijobber)
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