Customer Service
Retrieval
Visual Analytics
Business Objectives
Data Mining
Analytics
Domain
Data Quality
Leveraging Data for Insights 
Enhanced
Customer Experience Analyzing customer data helps businesses understand preferences and behaviors, leading to personalized experiences
...Google Analytics: A web analytics
service that tracks and reports website traffic, providing insights into user behavior
...
The Importance of Data Quality in BI Customer Satisfaction Reliable data helps in understanding customer needs and preferences, improving
service delivery
...
Retrieval Some notable applications include:
Customer Support: Automated systems can retrieve relevant information from knowledge bases to assist customer
service representatives
...
Visual Analytics Improve
customer insights and engagement by analyzing customer data visually
...QlikView: A business intelligence tool that provides self-
service data visualization and discovery
...
Business Objectives Enhance
customer service response time to under 24 hours by the end of Q3
...
Data Mining Some of the key applications in business include:
Customer Relationship Management (CRM): Using data mining to analyze customer data and improve customer
service ...
Analytics Customer Insights Analytics helps understand customer behavior, preferences, and trends, leading to better customer experiences
...Self-
Service Analytics: Business users will have more access to analytics tools, enabling them to derive insights without relying on IT
...
Domain Retail Covers sales data,
customer behavior, and inventory management
...Healthcare Mining patient feedback and reviews for
service improvement
...
Data Quality Poor data quality can lead to: Inaccurate analysis and reporting Increased operational costs Loss of
customer trust Regulatory compliance issues Missed business opportunities Dimensions of Data Quality Data quality can be assessed through several dimensions, which include:
...Microsoft SQL Server Data Quality
Services A cloud-based solution for ensuring data quality in SQL databases
...
Meaningful Visuals Power BI - A business analytics
service by Microsoft that provides interactive visualizations with a simple interface
...Customer Satisfaction Surveys A service provider employed pie charts to represent customer satisfaction survey results
...
Nebenberuflich selbstständig 
Nebenberuflich selbständig ist, wer sich neben seinem Hauptjob im Anstellungsverhältnis eine selbständige Nebentigkeit begründet.
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