Customer Service
Enhancing Decision Quality with Analytics
Knowledge Management
Systems
Insights from Market Research Reports
Using BI for Performance Measurement
BI Software Evaluation
Tradoria
Identify Performance Gaps 
Overview Performance gaps can arise in various areas of a business, including sales,
customer service, production, and employee performance
...
Keyword Analysis 
It involves identifying and evaluating the keywords and phrases that are most relevant to a specific industry, product, or
service ...Informed Content Creation: Understanding what potential
customers are searching for allows businesses to create relevant and valuable content
...
Enhancing Decision Quality with Analytics 
applications include: Supply Chain Management: Optimizing inventory levels and logistics to reduce costs and improve
service levels
...Marketing: Tailoring marketing campaigns based on
customer behavior analysis and predicting the effectiveness of different strategies
...
Knowledge Management 
Knowledge Utilization Applying knowledge to improve processes, products, and
services
...Better
customer service and satisfaction through informed employees
...
Systems 
Competitive Advantage: Businesses that leverage data effectively can identify market trends and
customer preferences, giving them an edge over competitors
...Self-
Service Analytics: Empowering non-technical users to perform data analysis through user-friendly interfaces
...
Insights from Market Research Reports 
Description Total Addressable Market (TAM) The overall revenue opportunity available if a product or
service were to achieve 100% market share
...Consumer Behavior Insights into consumer behavior help businesses tailor their offerings to meet
customer needs
...
Using BI for Performance Measurement 
operational efficiency tracking QlikView Associative data modeling, self-
service analytics
Customer behavior analysis, inventory management SAS Advanced analytics, predictive modeling Risk management, workforce performance
...
BI Software Evaluation 
High Support and Training Availability of
customer support and training resources
...Qlik Associative data indexing, in-memory processing, self-
service capabilities
...
Tradoria 
Traditional The biggest advantage of Tradoria is that
customers, regardless of the respective shop operator, only have to put all the goods in one shopping cart and only pay at one checkout
...According to Tradoria, it handles the payments through its own escrow
service ...
Data Classification 
Marketing: Segmenting
customers for targeted advertising and personalized recommendations
...Telecommunications: Classifying customer complaints to improve
service quality
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Franchise ohne Eigenkapital 
Der Start per Franchise beginnt mit der Auswahl der Geschäftsidee unter Berücksichtigung des Eigenkapital, d.h. des passenden Franchise-Unternehmen. Eine gute Geschäftsidee läuft immer wie von ganz alleine - ob mit oder ohne eigenes Kapitial. Der Franchise-Markt bietet immer wieder Innnovationen - so auch Franchise ohne Eigenkapital...