Customer Service
Supporting Decision Making with Real-Time Data
Using Big Data
Trends
Key Insights Extraction
Drive Operational Excellence
Using Statistical Techniques for Data Insights
Analyzing Online Reputation
Textual Insights 
Organizations leverage textual insights to enhance decision-making, improve
customer experiences, and drive strategic initiatives
...This helps in enhancing product offerings and customer
service ...
Supporting Decision Making with Real-Time Data 
decision-making processes offers several advantages: Improved Responsiveness: Organizations can react swiftly to market changes,
customer demands, and operational challenges
...Better Customer Insights: Businesses can analyze customer behavior and preferences in real-time, allowing for more personalized
service and marketing strategies
...
Using Big Data 
In the realm of business, the effective use of big data can lead to improved decision-making, enhanced
customer experiences, and optimized operations
...Microsoft Power BI A business analytics
service that provides interactive visualizations and business intelligence capabilities
...
Trends 
These technologies are shaping the way organizations operate, make decisions, and interact with
customers
...Examples of Automation in Business Process Description Benefits Customer
Service Chatbots and virtual assistants handle customer inquiries
...
Key Insights Extraction 
is a crucial component of Business Analytics and is widely used in various industries to enhance decision-making, improve
customer experiences, and drive business strategies
...Telecommunications: Analyzing customer complaints to improve
service quality
...
Drive Operational Excellence 
Customer Focus: Prioritizing customer needs to drive satisfaction and loyalty
...Improved Quality Consistent processes lead to higher quality products and
services
...
Using Statistical Techniques for Data Insights 
Market Research: Statistical analysis aids in understanding
customer preferences and market dynamics
...Manufacturing quality assurance,
service delivery
...
Analyzing Online Reputation 
A positive online reputation can lead to increased trust,
customer loyalty, and ultimately, higher sales
...Social Listening Social listening is the process of monitoring social media platforms for mentions of a brand, product, or
service ...
Linguistic Analysis 
It can be applied to spoken or written communication, including emails, reports, social media posts, and
customer feedback
...Chatbots, automated customer
service Discourse Analysis Studies language use in communication, focusing on context and meaning
...
Implementing Natural Language Processing Techniques 
In the realm of business, NLP techniques are increasingly being utilized to enhance decision-making processes, improve
customer experience, and streamline operations
...This can help businesses understand customer sentiments towards products or
services, aiding in marketing strategies
...
Franchise ohne Eigenkapital 
Der Start per Franchise beginnt mit der Auswahl der Geschäftsidee unter Berücksichtigung des Eigenkapital, d.h. des passenden Franchise-Unternehmen. Eine gute Geschäftsidee läuft immer wie von ganz alleine - ob mit oder ohne eigenes Kapitial. Der Franchise-Markt bietet immer wieder Innnovationen - so auch Franchise ohne Eigenkapital...