Employee Engagement Score
Performance
Business Performance Analysis Techniques
Impact Metrics
Key Performance Metrics Analysis
Key Success Metrics
Reporting on Key Metrics for Businesses
Performance
Key Indicators 
Current Ratio Operational Indicators Customer Satisfaction
Score (CSAT)
Employee Turnover Rate Average Order Fulfillment Time Inventory Turnover Ratio Marketing Indicators Customer Acquisition
...Period) x 100 Employee Satisfaction Index Measures employee satisfaction and
engagement within the organization
...
Business Outcomes Customer Outcomes Results that reflect customer satisfaction and
engagement ...Customer retention rates, Net Promoter
Score (NPS), customer lifetime value (CLV)
...Employee Outcomes Results that reflect employee satisfaction and performance
...
Performance Accountability: Establishes clear expectations and accountability among
employees and teams
...Order Fulfillment Time Customer KPIs Indicators of customer satisfaction and
engagement ...Customer Satisfaction
Score (CSAT) Employee KPIs Metrics that reflect employee performance and engagement
...
Business Performance Analysis Techniques Customer KPIs: Metrics focused on customer satisfaction and
engagement, such as Net Promoter
Score (NPS) and customer retention rates
...Employee KPIs: Metrics that gauge employee performance and satisfaction, including turnover rates and employee engagement scores
...
Impact Metrics Satisfaction
Score (CSAT) Net Promoter Score (NPS) Customer Lifetime Value (CLV)
Employee Metrics Employee
Engagement Index Turnover Rate Training Return on Investment Importance of Impact Metrics Impact
...
Key Performance Metrics Analysis Utilization, Order Fulfillment Rate Customer Metrics Metrics that evaluate customer satisfaction and
engagement ...Net Promoter
Score (NPS), Customer Retention Rate, Customer Lifetime Value (CLV)
Employee Metrics Metrics that measure employee performance and satisfaction
...
Key Success Metrics Investment (ROI) Customer Metrics Metrics that assess customer satisfaction and
engagement ...Net Promoter
Score (NPS), Customer Satisfaction Score (CSAT), Customer Lifetime Value (CLV) Operational Metrics Measures that evaluate the efficiency of operations
...Operational Efficiency Ratio, Inventory Turnover, Cycle Time
Employee Metrics Metrics that gauge employee performance and satisfaction
...
Reporting on Key Metrics for Businesses Inventory Turnover Customer Metrics Metrics that gauge customer satisfaction and
engagement ...Net Promoter
Score (NPS), Customer Lifetime Value (CLV), Churn Rate
Employee Metrics Metrics that assess employee performance and satisfaction
...
Performance Net Profit Margin, Return on Investment (ROI) Customer Customer Satisfaction
Score, Net Promoter Score (NPS) Operational Order Fulfillment Time, Production Efficiency
Employee ...Operational Order Fulfillment Time, Production Efficiency
Employee Employee Turnover Rate, Training Completion Rate 3
...Focus on Employee Performance: Increasing emphasis on measuring and improving employee
engagement and productivity
...
Measuring Success of Business Strategies Metric Description Importance Customer Satisfaction
Score (CSAT) Measures how products and services meet customer expectations
...Employee Engagement Measures the level of enthusiasm and commitment employees have towards their work
...
Geschäftsiee Selbstläufer 
Der Start in die eigene Selbständigkeit beginnt mit einer Geschäftsidee u.zw. weit vor der Gründung des Unternehmens. Ein gute Geschäftsidee mit neuartigen Ideen und weiteren positiven Eigenschaften wird zur
"Selbstläufer Geschäftsidee". Hier braucht es dann nicht mehr viel, bis ein grosser Erfolg entsteht ...
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