Employee Satisfaction
Using Charts to Tell Data Stories
Supporting Continuous Improvement with Data
Benchmarking
Contextual Analysis
Data Mining Techniques for Performance Metrics
Managing Change Through Data Analysis
Competitive Metrics
Operations 
ensuring that an organization can deliver products and services efficiently and effectively, ultimately leading to customer
satisfaction and competitive advantage
...Employee Training: Investing in workforce development to enhance skills and capabilities
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The Impact of Text Analytics on Business Operations 
Increased efficiency and customer
satisfaction Human Resources
Employee feedback analysis Enhanced employee engagement and retention strategies Finance Risk assessment through news analysis
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Using Charts to Tell Data Stories 
Customer
Satisfaction Survey Results A pie chart can effectively display the results of a customer satisfaction survey, illustrating the percentage of customers who rated their experience as excellent, good, average, or poor
...Employee Performance Metrics Using a scatter plot, a business can visualize the relationship between employee performance scores and their years of experience, helping to identify potential trends in performance based on experience
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Supporting Continuous Improvement with Data 
Key principles include: Focus on customer
satisfaction Engagement of
employees at all levels Data-driven decision-making Elimination of waste Standardization of successful practices 2
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Benchmarking 
Resistance to Change:
Employees may resist changes based on benchmarking results
...50 per widget Customer
Satisfaction Score A measure of how products or services meet customer expectations
...
Contextual Analysis 
Human Resources In HR, contextual analysis can improve recruitment and
employee satisfaction by: Understanding employee needs and workplace dynamics
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Data Mining Techniques for Performance Metrics 
rates, cycle times Customer Metrics: Customer
satisfaction scores, net promoter score (NPS), customer retention rates
Employee Metrics: Employee satisfaction, turnover rates, productivity levels Data Mining Techniques Several data mining techniques can be employed to analyze performance metrics
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Managing Change Through Data Analysis 
Useful in gathering
employee feedback during change initiatives
...Company C Employee Engagement Program Qualitative Analysis Enhanced employee
satisfaction scores by 15%
...
Competitive Metrics 
provide insights into various aspects of a company's operations, including market share, financial performance, and customer
satisfaction ...Employee Engagement A measure of how committed and motivated employees are towards their work and the company’s goals
...
Evaluation 
Customer Net Promoter Score (NPS) Assesses customer loyalty and
satisfaction based on their likelihood to recommend the company
...Employee Employee Turnover Rate Measures the percentage of employees leaving the organization over a specific period
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Eine Geschäftsidee ohne Eigenkaptial 
Wenn ohne Eigenkapital eine Geschäftsidee gestartet wird, ist die Planung besonders wichtig. Unter Eigenkapital zum Selbstständig machen versteht man die finanziellen Mittel zur Gründung eines Unternehmens. Wie macht man sich selbstständig ohne den Einsatz von Eigenkapital? Der Schritt in die Selbstständigkeit sollte gut überlegt sein ...