Interaction Mapping
Customer Needs Assessment Frameworks
Customer Interactions
Streamline Customer Service
Audio Visuals
Customer Experience Enhancement
Understanding Customer Needs
Exploring New Data Analysis Techniques
Customer Needs Assessment Frameworks 
Customer Journey
Mapping This framework visualizes the customer's
interaction with a brand across various touchpoints, enabling businesses to identify pain points and opportunities for improvement
...
Customer Interactions Customer
interactions refer to the various ways in which a business engages with its customers throughout the customer journey
...IBM Watson, Lexalytics Customer Journey
Mapping Visualizing the steps customers take during their interactions with the business
...
Streamline Customer Service Implementing Customer Relationship Management (CRM) systems Using chatbots for initial customer
interactions Leveraging social media for customer engagement Data Analysis Analyzing customer feedback and behavior Identifying trends
...Implementing role-playing scenarios for real-life situations Process Optimization
Mapping out customer service processes Identifying bottlenecks and inefficiencies Streamlining workflows and eliminating redundancies Customer
...
Audio Visuals Interactive Installations Art installations that allow audience
interaction with audio and visual components
...Projection
Mapping: Projecting visuals onto irregular surfaces to create immersive experiences
...
Customer Experience Enhancement Customer Experience Enhancement (CEE) refers to the strategic initiatives and practices aimed at improving the
interactions between a business and its customers
...Methodology Description Customer Journey
Mapping A visual representation of the customer’s interactions with a business across various touchpoints
...
Understanding Customer Needs Dynamic
interaction can yield unexpected insights
...Customer Journey
Mapping: Visualizing the customer experience to identify pain points and opportunities for improvement
...
Exploring New Data Analysis Techniques 2 Natural Language Processing (NLP) NLP is a branch of AI that focuses on the
interaction between computers and humans through natural language
...Geospatial
Mapping: Visualizes data with geographical components
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Supporting Customer-Centric Strategies with Data Engagement: Actively involving customers in the business process through feedback and
interaction ...Customer Journey
Mapping: Visualizing the customer experience across various touchpoints to identify areas for improvement
...
Interpreting Data through Visual Analytics Human-Computer
Interaction: Designing interfaces that facilitate easy navigation and understanding of complex data
...Geospatial Analysis:
Mapping data to geographical locations to identify spatial patterns and trends
...
Network list outlines the primary types of networks used in business analytics: Social Networks: Represent relationships and
interactions among individuals or groups
...Supply chain logistics, customer journey
mapping ...
Eine Geschäftsidee ohne Eigenkaptial 
Wenn ohne Eigenkapital eine Geschäftsidee gestartet wird, ist die Planung besonders wichtig. Unter Eigenkapital zum Selbstständig machen versteht man die finanziellen Mittel zur Gründung eines Unternehmens. Wie macht man sich selbstständig ohne den Einsatz von Eigenkapital? Der Schritt in die Selbstständigkeit sollte gut überlegt sein ...
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