Net Promoter Score
Marketing Metrics
Engagement
Engagement
Customer Feedback
Evaluating Operational Metrics Effectively
Performance Metrics
Engagement
User Experience Metrics 
Net Promoter Score (NPS) Behavioral Metrics Analyze user behavior patterns and preferences
...
Operational Metrics 
Net Promoter Score (NPS), Customer Retention Rate, Customer Satisfaction Score (CSAT) Employee Performance Metrics Metrics that evaluate employee productivity and engagement
...
Marketing Metrics 
Customer Acquisition Cost (CAC) Customer Lifetime Value (CLV) Return on Investment (ROI) Conversion Rate
Net Promoter Score (NPS) Website Traffic Engagement Rate Key Marketing Metrics Explained Metric Description Importance
...
Engagement 
Employee
Net Promoter Score (eNPS), retention rates, productivity metrics Community Engagement Analytics Evaluating the level of involvement and interaction within a community or user group
...
Engagement 
Common Metrics Measurement Tools Customer Engagement
Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Lifetime Value (CLV) Survey Tools, CRM Software Employee Engagement
...
Customer Feedback 
Net Promoter Score (NPS): Measures customer loyalty but may not capture detailed feedback
...
Evaluating Operational Metrics Effectively 
Defect Rate, Customer Satisfaction
Score Financial Metrics Evaluate the financial performance of operations
...Net Promoter Score (NPS), Customer Retention Rate Employee Metrics Monitor employee performance and satisfaction
...
Performance Metrics 
Below are some of the most common categories: Financial Metrics Revenue Growth Rate
Net Profit Margin Return on Investment (ROI) Operational Metrics Efficiency Ratio Cycle Time Utilization
...
Engagement 
Net Promoter Score (NPS) A metric that measures customer loyalty and satisfaction based on their likelihood to recommend a brand
...
Key Metrics for Decision Making 
Net Profit Margin Operational Metrics Metrics that measure the efficiency of business operations
...Customer Satisfaction
Score (CSAT) Employee Metrics Metrics that assess employee performance and satisfaction
...Net
Promoter Score (NPS): Gauges customer loyalty by asking how likely customers are to recommend a company
...
Selbstständig machen mit Ideen 
Der Weg in die Selbständigkeit beginnt nicht mit der Gründung eines Unternehmens, sondern davor - denn: kein Geschäft ohne Geschäftsidee. Eine gute Geschäftsidee fällt nicht immer vom Himmel und dem Gründer vor die auf den Schreibtisch ...